Delivery and Shipping Policy
At Land of Watches, we are committed to providing you with a seamless and reliable shopping experience. Please read our delivery and shipping policy carefully to understand how we handle the shipping of your orders.
Shipping Method
All orders are shipped via the official Dubai Post service, ensuring safe and timely delivery both within Dubai and internationally.
Shipping Time
All confirmed orders are handed over to the shipping service within 1 business day. The delivery time to the customer depends on the destination address and the official Dubai Post’s delivery schedule.
Shipping Costs
Shipping fees are calculated at checkout based on the delivery address and package weight. Any customs duties or import taxes imposed by the destination country are the responsibility of the customer.
Order Tracking
Once your order has been shipped, the tracking number will be available in your user profile, allowing you to monitor your package’s status.
Packaging
All products are securely vacuum-sealed to ensure they arrive in perfect condition. Please check the integrity of the seal upon receiving your package.
Delivery Issues
If you experience any delivery issues (such as delays, damage, or lost packages), please contact our customer support team immediately for assistance.
Order Cancellation
You may cancel your order before it has been shipped. Once the order has been shipped, cancellation is only possible under the Return Policy terms.
Out-of-Stock Items
In the rare event that an ordered item becomes unavailable, we will notify you promptly. You may then choose to replace the item with an alternative product or request a full refund.